Siebel’s Customer Relationship Management applications help provide insight to the right person at the right time, leading to faster, better informed decisions. Spanning customer data integration, enterprise marketing, sales force management, contact centre, servicing and sales, Siebel provides predictive analytics capabilities that deliver real-time intelligence, greater flexibility through support of both J2EE and .NET, and at a lower total cost of ownership.
ScrumX delivers advice and innovative Siebel solutions to help your organization improve the customer experience at every stage of the customer life cycle from placing an order to resolving service issues.
ScrumX’s team of Siebel specialists can provide your organization with:
- Access to a comprehensive range of Siebel expertise, from Siebel business analysts, through to senior Siebel designers, configurations, integration experts and support analysts
- Advice on how to maximize your investment in Siebel, whilst leveraging your current architecture to minimize reinvestment
- World class Siebel expertise to deliver your CRM solution
- Integration expertise to guide you through the challenges of creating a sustainable data architecture
ScrumX’s blend of technical expertise and people-friendly delivery methodology, backed up by a global presence will ensure your organization realizes the full benefits of its Microsoft investment.